bapu88 Terms and Conditions

General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the bapu88 platform ("Platform", "we", "us") and its users ("you", "user"). By accessing or using bapu88 through its website, mobile version, or any digital channel, you are considered to have read, understood, and accepted all of the following terms.

bapu88 is an online gaming platform that provides casino games, sports betting, slots, and other gaming services for players in Bangladesh. This platform operates on the basis of SSL encryption and fair play principles, making it a secure and reliable platform.

Our Privacy Policy and Responsible Gaming Policy are also an integral part of these terms and must be read and followed together with them. If any condition stated in these terms is violated, bapu88 reserves the right to suspend or terminate the account.

If you do not agree with these terms, please refrain from using our platform.

Eligibility and Registration

To open an account on the bapu88 platform and use its gaming services, you must meet the following eligibility requirements:

2.1 Age Requirement

bapu88 services are available only to individuals aged 21 or above. No person under this age may create an account on this platform. We may request identity documents or proof of age at any time, and we reserve the right to terminate the account if verification fails.

2.2 Registration Requirements

• Each individual may open only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• You must create an account in your own name — creating an account on behalf of another person or under a fictitious identity is not permitted.
• A valid and active email address must be provided when creating an account.
• If you wish to make changes to your information after registration, you must contact our support team.

2.3 Restricted Persons

bapu88 employees, board members, partner organization staff, and their close relatives may not open gaming accounts on this platform. Additionally, residents of countries where online gaming is legally prohibited may not use this service.

Account Management

3.1 Password and Security

It is your responsibility to keep your account login details (username and password) completely confidential and secure. You must not share your password with anyone. If you believe your account is being accessed without authorization, contact us immediately.

3.2 Account Verification

bapu88 reserves the right to verify your identity at any time. We may request the following documents:

• National ID card (NID) or passport copy
• Proof of current address (utility bill or bank statement)
• Proof of ownership of payment method
• Proof of age document

If verification documents are not submitted within the specified time, the account may be temporarily suspended.

3.3 Account Inactivity

If there are no transactions for 12 consecutive months, the account may be marked as inactive. An administration fee may apply to inactive accounts. The account can be reactivated at any time through a successful login or transaction.

Deposits and Withdrawals

4.1 Deposit Rules

bapu88 currently accepts deposits through the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳200.

• Deposits must be made only from a payment account registered in your own name.
• Payments through third parties are not accepted.
• In the case of suspicious transactions, bapu88 may initiate a verification process.
• The correct transaction ID or reference number must be provided at the time of deposit.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take between 30 minutes and 3 hours to process.

• Withdrawals can only be made through the same method used for the deposit.
• The account must be fully verified before a withdrawal can be made.
• Withdrawals may be restricted if the required wagering for a bonus has not been completed.
• Contact our support team for the latest information on maximum withdrawal limits.

4.3 Transaction Cancellation

Successfully processed transactions generally cannot be cancelled. However, if a request is submitted before processing has begun, a cancellation attempt may be made through the support team.

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus, bringing your total balance to ৳2,000. Or depositing ৳42,000 gives you the maximum bonus of ৳20,000, bringing your total balance to ৳62,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x (ten times). This means you must place bets totalling ten times the bonus amount before you can withdraw it. Example: if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets.

5.3 General Bonus Terms

• Each bonus offer may have its own expiry period — once the period ends, the bonus will be cancelled.
• If multiple bonus offers are active at the same time, only one will apply.
• Placing bets on progressive jackpot games using bonus funds may be prohibited.
• If a promotional offer has specific conditions, these will be stated on the relevant offer page.
• bapu88 reserves the right to modify, suspend, or cancel any bonus offer.
• If bonus abuse or fraud is suspected, the bonus may be cancelled and the account suspended.

Betting Rules

6.1 General Betting Terms

All types of games and betting activities on bapu88 are governed by fair play principles. The outcomes of all games are determined through Random Number Generator (RNG) technology, which is impartial and transparent.

• Once a bet has been placed, it cannot be changed or cancelled unless the platform has a specific cash-out option available.
• If a technical error causes an incorrect result to be displayed, bapu88 reserves the right to void or correct that bet.
• For sports betting, the official result will be considered final.
• Betting limits may vary depending on the specific game or event.

6.2 Sports Betting

For betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (including FIFA), kabaddi, and other sports, specific rules apply to each event. If a match or event is not fully completed or is officially cancelled, the associated bets may be forfeited or refunded.

6.3 Live Casino

In live casino games (including Evolution Gaming, Ezugi, and NetEnt), the live dealer's decision is final. In the event of a disconnection, bapu88 follows a safe protocol.

Prohibited Activities

The following activities are strictly prohibited on bapu88, and engaging in them will result in immediate account termination:

• Creating or operating multiple accounts
• Providing false or misleading information
• Abusing bonuses or making fraudulent bonus claims
• Playing using automated bots or software
• Collusion or unlawful coordination with other players
• Money laundering or use of illegal funds
• Exploiting technical vulnerabilities in the platform
• Unauthorized access to another user's account
• Hacking, phishing, or other cyber attacks
• Spreading defamatory or false information about the platform

As a result of the above activities, all funds and bonuses in the account may be forfeited and legal action may be taken.

Intellectual Property and Copyright

All content, designs, software, logos, trademarks, graphics, and other intellectual property on the bapu88 platform are owned by bapu88 or the relevant game providers (such as Pragmatic Play, Microgaming, Spribe, PG Soft, JILI) and are protected by international intellectual property law.

• Copying, distributing, or republishing any content from our platform without prior permission is prohibited.
• Viewing content on a limited basis for personal use is permitted.
• Using the bapu88 name, logo, or trademarks for any commercial purpose is strictly prohibited.

Limitation of Liability

bapu88 will not be held liable in the following cases:

• Loss in any game or bet due to an internet disconnection
• Loss caused by issues with the user's own device or software
• Delays caused by issues with third-party services or payment gateways
• Service disruption due to unexpected technical errors or during maintenance periods
• Loss resulting from unauthorized account access, where the user has not taken care to protect their password

bapu88 is always committed to improving its service quality and to resolving any technical issues promptly.

Changes to Terms

bapu88 reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, we will attempt to notify you through the following means:

• Sending a notification to the email registered on your account
• Publishing a notice on the main page of the platform
• Mentioning the update date on the terms and conditions page

If you continue using the platform after changes have been made, it will be assumed that you have accepted the new terms and conditions. If you do not agree with the new terms and conditions, you may request to close your account.

Account Closure & Self-Exclusion

11.1 Voluntary Account Closure

You may contact us at any time to request the permanent closure of your account. If any pending bonus wagering is not completed before the account is closed, that bonus will be forfeited.

11.2 Self-Exclusion Program

If you feel that your gaming habits are getting out of control, you may use our self-exclusion facility. Through this facility, you can exclude yourself from the platform for a specified period or permanently. For more details, please visit our Responsible Gaming page.

11.3 Closure by bapu88

If any provision of these terms and conditions is breached, bapu88 may close the account without notice. In cases of fraud or illegal activity, all funds in the account may be confiscated.

Contact & Complaints

If you have any questions, comments, or complaints regarding these terms and conditions, you may contact us through the following means:

• Email: [email protected]
• Live Chat: Direct 24/7 support in Bengali on the platform

Our support team is available seven days a week, twenty-four hours a day to serve you in Bengali. After any complaint is submitted, we try to respond as quickly as possible.

In the event of any dispute, both parties will first seek a resolution through discussion. If a resolution cannot be reached through discussion, the appropriate legal process will be followed.